NGO Help Center Page | Giveindia

NGO Help Center

How can we help you?

If you have any queries about GiveIndia, click on the most frequently asked questions below,
or browse through the various categories.

When we list a NGO, we carefully scrutinise it to see if it meets GiveIndia's Listing Criteria and a few other criteria to determine whether or not the organisation is eligible to be listed on our site. The criteria are objective and the entire listing process is done in a transparent manner. Our team invites applications from NGOs, verifies their documentation, obtains validations or references and, organises a visit to the NGO, before certifying the organisation's compliance with the norms. Once an NGO meets all the norms and signs an MoU with us, we list them on our website.
We now have NGOs in most states and causes as per our selection criteria. If and when a current organisation drops off this list, we shall look for another organisation to replace the same.Do fill out this short online form (at this link http://bit.ly/Tier1Registration) for your organisation to be considered for the same ( whenever that happens).
Once your NGO is listed on the GiveIndia website, it will have:

1. The opportunity to raise funds from a large number of individuals, both within India and abroad.

2. A chance to join a group of over 150+ select pre-certified NGOs with access to a substantial donor base.

3. Inclusion in all of GiveIndia's fund raising activities, such as Payroll Giving and Standing Instructions.

4. The ability to showcase a significant amount of information to a wide variety of donors.

GiveIndia recommends its pre-certified NGOs to Corporates, Foundations and High Net worth Individuals for partnerships before seeking out other NGO partners, if required.
Under Tier II listing, GiveIndia provides NGOs the platform to raise money online. At no cost to the organisation, you get the opportunity to reach out to your supporters and donors through targeted campaigns or regular payment gateway, and raise money online, using the iGive facility on our website.
Tier II listing lets your NGO: 1. Set up unlimited fundraising pages called iGive pages on the GiveIndia site. 2. Lets your supporters and well-wishers set up fundraising pages on the site too and reach out to their friends and relatives, and use the platform to raise money for your organization. 3. GiveIndia handles the entire online payment process. Money is disbursed to the NGOs once every month, along with a list of donors who have donated. However, donor contact information is kept confidential. 4. Save on paperwork and the effort related to sending receipts printing & posting mailers.
A few examples of how NGOs can use this iGive facility:
• To buy new equipment like computers or medical instruments

• To build or renovate classrooms or clinics

• To raise special funds for a crisis or natural disaster

• To make a playground for the children they serve

• To make an appeal in times of emergency, for a major surgery etc.

• To raise funds or pledges during an event like a marathon.
Please fill the form at this link - http://bit.ly/TierIIRegistrationForm. We will send you a pre-filled registration form which needs to sent back to us along with all the other documents as specified here.
1. The objectives of the NGO as stated in the trust deed/ MoA combined with programs implemented must fall under the any one or more of the four limbs of Education, Medical Relief, Preservation of Environment and Relief of Poor. The limbs are as defined in Income Tax Act, 1961. 2. The NGO must a. have 12A and PAN b. be in operation for a minimum of 1 year. c. have gone through at least one audit cycle. d. have filed IT Returns at least once. e. The NGO must have incurred expenses from General Donation which it can submit it to us in the Reimbursement Report. Click here for a comprehensive list of Tier II listing criteria.
Listing valid for:
Approximate time frame to complete listing:
Donation Options:
Visible as a listed NGO:
iGive:
Feedback:
Best suited for:
Tier I - Visible on the GiveIndia Site
From time of going live up to 30th November
Three months
Yes, you can create 3 Donations Options along with Corpus Fund & General Fund. You can receive US and UK tax-deductible donations.
Yes, any visitor to the site sees your NGO information and can make a donation to you
Yes, you can set up iGive pages to raise funds for your NGO. All funds raised through iGive must also be used only for education, medical relief, preservation of environment or relief of poor as defined by IT Act, 1961.
Yes, you must provide feedback for your Donation Options and a Reimbursement Report t for iGive pages.

You must also provide a CA certified Utilisation Certificate for the moneys received, once in a year.
NGOs that have the ability to provide individual feedback for each beneficiary/Donation Option.

NGOs that are able to break down their projects into Donation Option amounts in the range of Rs.500 - Rs.25,000

NGOs that are willing to be transparent and accountable, meet high standards of public accountability
Tier II - only iGive pages. NOT VISIBLE ON GIVEINDIA WEBSITE
From time of going live up to 31st October
One week
No, you cannot create any Donations Options
No, you can only set up iGive pages that help channel funds to your NGO so you must drive visitors to your iGive page.

Regular visitors to the GiveIndia site cannot see your organisation.
Yes, you can set up iGive pages to raise funds for your NGO. This is the only way for you to raise funds on GiveIndia.

All funds raised through iGive must be used for education, medical relief, preservation of environment or relief of poor as defined by IT Act, 1961, only.

While US/UK donors will be able to donate through your iGive page (by setting the tax status in their profile to 'Other'), they will not receive any tax benefits on the same.
You must provide a Reimbursement Report for iGive pages, prior to raising funds.

You must also provide a CA certified utilisation certificate for the moneys received, post the fundraising.
NGOs that have a base of retail donors and the ability to reach out to them, but do not wish to comply with very high public accountability standards

NGOs that are participating in an event (such as a Marathon or Joy of Giving Week) and need an online payment gateway.

NGOs that have someone that wants to raise/donate a large amount to them.

If your NGO does not have any of the above, please DO NOT apply for Tier II listing.
Any Individual / Corporate donor can make a donation of Rs. 15000 to GiveIndia, prior to initiating the listing process, to list a NGO of their choice.

Individuals who are sponsoring will need to provide undertaking that he/she is not an employee/governing body member or immediate family of the same and not connected in any manner with the operations of the organization.
Tier II is primarily used as a platform to facilitate fundraising for NGOs from and through their donors. In order to be renewed, the NGO must get a donor to donate Rs. 10,000/- in favour of GiveIndia to sponsor their Tier II listing renewal.

Individuals who are sponsoring will need to provide undertaking that he/she is not an employee/governing body member or immediate family of the same and not connected in any manner with the operations of the organization.
Every NGO needs to submit an iGive Reimbursement Report prior to raising funds through an iGive page. In order to claim matching funds (if any) too, an iGive Reimbursement Report is required. It is a report which shows usage of funds in a specific area. For Tier I organizations this must be for their poor beneficiaries only while for Tier II and organizations especially listed for IGC, it should be based on the work area that their organization has qualified for listing. Please note that the expenditure mentioned in these reports must pertain to the current financial year and must not already be covered by a specific donation from another donor. Once GiveIndia approves and uploads your report, you will be able to set up an iGive page; and/or matching grants will be disbursed. These reports are meant for internal audit purposes and will not be released to the donor.
An iGive reimbursement report must be submitted to us before you create your iGive page. This means you won't be able to create a page until your iGive Reimbursement report reaches us. Generally it will take 2 days for your report to be approved and uploaded, after which you will be able to create your iGive page.
Yes. Download and fill this standard format for an iGive Reimbursement Report.
A Fund Utilization Certificate (FUC) is a report which details out how you have used money that you have received from GiveIndia through iGive pages. It needs to be signed by your Chartered Accountant if the amount raised is greater than Rs. 1 Lakh. One FUC needs to be submitted by your NGO for funds raised in a particular financial year. This needs to be submitted within 3 months of the end of the financial year ( i.e. by June 30th).
NO unless your beneficiaries in this case qualify as poor beneficiaries or the disabled need some medical support.
Any unclaimed funds as of March 31st ( i.e. the end) of that financial year would be disbursed by GiveIndia to other NGOs meeting the criteria.
The iGive Reimbursement Report is a report of expenses already undertaken and hence must mention in detail what these expenses were as well as clearly demarcate that they have been used for the work area in which the NGO has been listed (one of Education/Environment/Relief of Poor/Medical Relief)
Yes. A reimbursement report would be required to be submitted for the matching amount won (if any) too. This is one of the terms/conditions of that particular fundraising challenge.
No. As per the new laws, these funds must be used in the current financial year. Hence, GiveIndia too cannot keep this money to transfer to you in the next financial year.
Yes. As by default they would have beneficiaries that are 'poor' as defined by the IT. All funds raised through iGive must be used for these beneficiaries only. And an iGive reimbursement report must be submitted in order to get started with the fundraising.
Yes. The permitted expenses are - education, medical relief, preservation of environment, relief of poor (as defined in the Income Tax Act 1961).
The definitions are as follows:
Education is defined as education in a formal school or college registered with the Government only, and excludes vocational training, coaching in arts or sport, etc. Medical relief is defined as medical treatment and medicines only, and excludes awareness, prevention, insurance and other activities.

Preservation of the environment is defined as watershed work, conservation of forests, tree plantation and protection of wild life only, and excludes any other understanding of preservation. Relief of the poor encompasses a wide range of objects for the welfare of the economically and socially disadvantaged or needy. It will, therefore, include within its ambit purposes such as relief to destitute, orphans or the handicapped, disadvantaged women or children, small and marginal farmers, indigent artisans or senior citizens in need of aid.
Settings Tab.
Settings Tab.
Settings Tab.
Settings Tab.
Settings Tab.
Settings Tab.
Settings Tab.
Settings Tab.
Settings Tab.
Settings Tab.