GiveIndia Help Center

How can we help you?

If you have any queries about GiveIndia, click on the most frequently asked questions below,
or browse through the various categories.

GiveIndia is a professionally governed and managed Indian nonprofit organisation dedicated to promote a "giving culture" in India. Our mission is to promote efficient and effective giving that provides opportunities for the underprivileged in India.
Here are some of the things that make us unique: 1. We do not raise funds for ourselves, but offer you the chance to donate to any of a wide range of NGOs that have cleared specific norms of credibility and accountability.

2. We work hard to keep our cost of fundraising down to a single digit - 9.1% (6.5% for iGive donations). Most other funding intermediary organisations spend between 20-50% on fundraising.

3. We offer you a wide range of 'donation options' from NGOs working on a variety of causes.

4. GiveIndia provides you with in-depth details of NGOs listed with us.

5. GiveIndia sends you a feedback report on every donation** you make. This feedback contains details about the beneficiary and that lets you know how your money has made a difference.
** Except for the Marathon, during which we list NGOs chosen by runners, and hence do not provide feedbacks for donations to these NGOs and in the case of iGive projects that are not certified by us and are put up directly by the page owners.
GiveIndia is owned and managed by GIVE Foundation, a nonprofit organisation dedicated to raising funds for good NGOs in India. GIVE Foundation was set up by Venkat Krishnan, an IIM-A graduate who previously worked with the Times Group and Sony TV.

The Board of Directors includes:
1. Mr. N. Vaghul, Former Chairman, ICICI Bank Limited

2. Mr. Amit Chandra, Managing Director, Bain Capital Advisors

3. Mrs. Annabel Mehta, Treasurer, Apnalaya

4. Ms. Anu Aga, Director, Thermax

4. Mr. Rajesh Jain, Founder-Chairman and Managing Director of NetCore Solution
A GiveIndia certified NGO has cleared stringent norms of credibility and accountability. We have a thorough, transparent and objective selection process for the NGOs profiled on our site.

Here are some of the criteria we use for selection:

* Organisations must be registered nonprofits that implement social development projects in India, with no political affiliations.

* At least 50% of their beneficiaries must be economically underprivileged.

* Organisations must be unbiased in their beneficiary selection i.e. non religious / non political.

* The organisation must be willing to create donation options and provide prompt feedback for the donations.
GiveIndia ensures that 90.9% of your contribution reaches the NGO you have chosen by keeping fundraising costs at 9.1%.

In the Payroll Giving programme, the company makes a donation of 9.1% of total contributions, so 100% of the employee's donation is passed through.

The 9.1% donation retention covers all our costs including the due diligence, sending the money to the NGO, sending you your feedback report, the credit card charges which are often as high as 4% of your donation size*, and providing ongoing donor support including provision of online accounts and facilities.

**For U.S.-tax paying donors on GiveIndia.org, Paypal charges 2.2% plus 30c per donation. For U.K.-tax paying donors on GiveIndia.org, Stripe charges 2.95% plus 0.25 Euros per donation as a fee for their services.
When you donate Rs.100 to an NGO and Rs.10 to GiveIndia, you donate a total of Rs.110. Of this, GiveIndia retains Rs.10 and passes on Rs.100 to the NGO. Thus, what GiveIndia retains as a part of your TOTAL contribution is Rs.10/110, i.e., 9.1%.

Most intermediaries like UNICEF, Oxfam, CRY etc. would report fundraising costs as a percentage of TOTAL contribution (i.e., what percentage of the TOTAL they have retained). In order to keep our percentages comparable to theirs, we compute it in the same way, and hence use 9.1% as the figure we report to you.
GiveIndia retains a maximum of 9.1% in order to provide you with the high quality support you have come to expect when transacting through us. By taking this donation, we are reducing our dependence on grants and increasing the chances that we will be around for a lot longer to serve donors, NGOs and beneficiaries.

GiveIndia lets you donate with confidence because we have spent resources on due diligence and on obtaining and processing feedback reports. We're confident that our donors recognize this. We have this donation in place across all of our modes of fundraising. Here are the primary two explained in more detail:

Payroll Giving: Since the inception of the Payroll Giving programme in 2003, more participating companies have made this donation of 9.1% to GiveIndia. This has led to the companies taking greater ownership of the programme and to employees feeling that their company is a good corporate citizen. It also allows 100% of the employees money to go to cause of their choice.

Regular online donations: Ever since GiveIndia started in 2000, there has been a cost to online donations. Till June 1, 2008 we subsidised these costs with a grant from ICICI Bank. However with our plans to scale up the volumes of online donations in the coming years, we are forced to retain a small part of the donation from our customers. So as of June 1, 2008, we began retaining 9.1% of what online donors contribute. Effective October 1, 2011, this was reduced to 6.5% for iGive donations only.

GiveIndia believes that you, the donor, would be much more concerned about our cost of fundraising than a grantmaking organisation, and this concern will force us to be efficient.

Consider 2 examples, Intermediary 1 that spends 10% on fundraising and deducts this from the donation, and Intermediary 2 that spends 25% on fundraising, but deducts only 5% from the donation, getting the balance 20% from some grantmaking agency.

While Intermediary 1 is actually the more efficient organisation, donors may tend to support Intermediary 2 because less of their money is spent on fundraising. Grantmaking agencies are typically far less demanding than individual donors and there will be no pressure to reduce fundraising costs much below the 20-25% level.
Every non-profit organisation has costs and unfortunately for donors, these costs aren't usually stated in a way that make it easy to compare which ones are the most efficient.

Other intermediaries do not disclose their costs clearly, often masking them as "advocacy expenses". The cost of advocacy and fundraising for most intermediaries is typically in the 20%-40% range.

With the possible exception of religious and spiritual institutions, GiveIndia has one of the lowest fundraising costs.
Typically feedback reports** are emailed to donors within 4-6 months after receipt of the donation. In the details for each donation option on GiveIndia.org, we provide information on what feedback will be provided for that donation option.

**The only exceptions are the marathon, during which we list NGOs chosen by runners, and hence do not provide feedbacks for donations to these NGOs; and in the case of iGive projects that are not certified by us and are put up directly by the page owners.
Donors can avail of the following tax benefits -

For Indian Tax Payers:
u/s 80G of the IT Act up to 50% of your donation is deductible. u/s 35AC of the IT Act up to 100% of your donation is deductible.

For US Tax Payers:
u/s 501(c)(3) only if you register as a U.S. Tax Payer on our site before you donate. Please note that donations made with your tax paying status set to any other type are not eligible for 501(c) (3) benefits, even if you subsequently change your profile on our site.

For UK Tax Payers:
If you are a U.K. taxpayer, for every pound that you have donated, GIVE UK can reclaim 28 pence from the IRS helping your donation go further. To qualify for Gift Aid, the income tax or capital gains tax you pay must at least equal the amount we will claim in the tax year.

To Gift Aid donations, please register as a U.K. tax payer or modify your profile accordingly. When you make a donation, you will be asked if you would like to Gift Aid your donation. Please click on the "Yes, I would like to Gift Aid" button and we will reclaim GiftAid for your donation.
The Government of India does not allow companies to provide tax relief in salary against donation receipts. The same can be claimed (or adjusted against other income) while filing your income tax returns.

As per Circular No. 1/2010 [F. No. 275/192/2009 IT(B)], dated 11-1-2010, section 5.4, Sub Section G - No deduction should be allowed from the salary income in respect of any donations made for charitable purposes. The tax relief on such donations as admissible under section 80G of the Act, will have to be claimed by the taxpayer in the return of income.
PAN is a mandatory requirement only if you wish to donate to a 35AC donation. It is not required to make an 80G donation. If you select a 35AC donation, you will be asked to update your profile with your PAN, if not already filled in.
There are 6 reasons why you should donate with us:

1. GiveIndia gives you complete flexibility on choosing not just the NGO or the cause you wish to contribute to, but also the impact you would like to create.

2. GiveIndia coordinates with its partners to give you detailed feedback on how your money is used ensuring complete transparency.

3. To ensure that your money reaches the right people and is utilised appropriately, GiveIndia requires certified NGOs to meet the Credibility Alliance Norms. Every listed organisation is scrutinised for accountability and transparency before being taken on board.

4. Your contributions to GiveIndia will receive tax deductions u/s 80G of the Indian Income Tax Act.

5. GiveIndia is run by professionals from the corporate sector who have chosen to help the less fortunate.
In order to make GiveIndia sustainable in the long run, we retain 9.1% of donations made through us. This helps us recover a reasonable portion of our operating costs, but not fully. GiveIndia has received a grant from ICICI Bank to cover its annual deficit.

We try and keep our costs low, by obtaining free or subsidised services wherever possible. ICICI Bank provides free internet banking and a very low cost payment gateway. Several ad agencies and others provide pro bono services to help us, and we have an army of volunteers that drive several aspects of our operations, thus helping keep costs even lower. This is what helps us keep our total costs to under 10% of all donations raised, against an industry benchmark of 30-50%.
There are 3 main ways in which we achieve this:

* By obtaining free or subsidised services wherever possible. This has happened in many forms:

* Our payment gateway providers provide their services at a significantly discounted cost

* Several TV and print media groups have provided free advertising support to us

* Several ad agencies and others provide pro bono services to help us

* We have an army of volunteers that drive several aspects of our operations, thus helping keep costs even lower

* We have created very efficient processes backed by IT systems, which help us to automate large portions of our activities thus helping us to do with lesser manpower than other equivalent organizations

* Our highly committed employees have chosen to work with us and by doing so, they earn less than what they would in the corporate sector..
GiveIndia does not accept donations for its work - we are treating the initial corporate grant we got as "seed money" till we reach self-sustenance. The best way to support us is to donate more through us, demand a good service and pay us a fair charge for the same.
Our team consists of around 50 full-time and part-time employees and several volunteers. Our employees are often professionals from the corporate sector who have chosen to help the less fortunate over a mainstream career. Although they receive regular salaries, these are way below corporate standards. Our volunteers work with us for free.
Yes, GiveIndia publishes an Annual Report every year, which summarises our activities as well as contains our Financial Statements. here to view/download a PDF version of the Annual Report.
Registration is mandatory on GiveIndia for a number of reasons:

1. We need to capture your contact information to send you donation receipts and feedback reports.

2.The Government of India regulations stipulate that every NGO that seeks funding from any person who is not an Indian national must possess an FCRA certificate. That's why we ask you to select your tax receipt type, and in some cases nationality too, before presenting you with donation options.

3. The Government of India requires us to keep track of the full address of each donor.

Please be assured that GiveIndia will not use your personal details for any other purpose.

Begin your registration process.

Please be sure to use an email ID you use often. This will ensure that you do not miss out on any communication from us, regarding your donations.
If you have received any mail from info@giveindia.org in your email, that particular email ID of yours is your user ID on GiveIndia.org. Please use an email ID that you use often when you register at GiveIndia.org as all communication will be sent to this ID.

You can change your user ID on GiveIndia by updating your profile. Simply log into the GiveIndia site, go to 'My Profile' and update the e-mail ID field.
The Ministry of Home Affairs, Government of India, requires us to store passport numbers of NRIs who donate online. Since the source of funds is outside India and the donation is exempt under the Foreign Contribution Regulation Act, they require us to capture this information.

If you register as a citizen of another country, you will be able to donate without providing your passport number. However you will be able to choose only those NGOs on our site that are allowed to receive funding from foreign citizens.
Click on the 'Forgot Your Password?' link provided at the top right hand corner of the site; or Click here. A new password will be sent to your email ID. When you log in with your new password, please take a minute and change it to one that you can easily remember. You can now also log in to your GiveIndia account using Facebook! If your GiveIndia email ID matches with your Facebook email ID, you can simply log in to GiveIndia using your Facebook ID. Else, log in to your GiveIndia account and then connect with Facebook using the "Facebook Connect" button at the top right-hand corner.
Yes! Please do change it to something you can remember and be doubly sure by storing your new password in a secure location. To change it, you need to first log in and then click on 'Change password'. Remember that your password is case sensitive.
Your account has been locked for security reasons because the wrong password was entered three times while attempting to log in. Please check your mailbox for an automatically generated message from GiveIndia that provides detailed instructions on how you can unlock your account. If you can't find the email, please first check your spam folders, then write to info@giveindia.org for more help.
Several mail services like Yahoo, Hotmail and Gmail have spam filters in place. Be sure to add the ID info@giveindia.org to your address book so you keep receiving important mails about your account.
Log into GiveIndia.org with your username and password and click on 'My Donation History' in the left menu. This is where you can see details of all the donations you have made.
You can use your credit card on our site. Indian donors may use debit cards too.

You can also donate by cheque if you do not prefer giving details on the internet.

Indian/Non-resident Indian donors of the following banks can use netbanking/online banking­

» Axis Bank
» Citibank
» Deutsche Bank
» HDFC Bank
» ICICI Bank
» Kotak Mahindra Bank
» Punjab National Bank
» State Bank of Hyderabad
» State Bank of India
» Yes Bank
You can feel secure while passing on personal information on the GiveIndia site because:

- For user registration or login, we provide you the option of Thawte SSL (Secure Sockets Layer) with 128 bit encryption for highest security.

- 3D secure filter is active for both national and international cards

- In order to preserve user's confidentiality, the login passwords are encrypted before being stored.

- The information that we capture is minimal - only the basic data that law requires us to obtain.

- GiveIndia does not capture or store your credit card or banking information. You enter this information directly on the Bank's website while making a donation.
Verified by Visa or VBV is a service offered by Visa in conjunction with the bank that’s issued your credit/debit card. VBV uses personal passwords or identity information to help protect Visa card numbers against unauthorized use. It is available for most Visa cards from participating financial institutions. Learn More
VBV adds an extra level of security for online transactions and helps to prevent unauthorized online use before it can happen. Learn More
Please contact the help desk or call center of your card's issuing bank and confirm whether or not your card offers the VBV facility. Learn More
VBV protects your existing Visa card with a password that’s been created by you and provides the added assurance that only you can use your Visa card online. For more details on VBV, please click here..
MasterCard Secure Code is a service that uses a private code to help protect your card against unauthorized use (when you shop at participating online merchants).
MasterCardSecure Code (The MasterCard Secure Code Program) is a comparable security facility to VBV. For more details click here..
To check status of your payment, please click on My Donation History on the left panel after you log in. Your payment has been received if your status shows Verified, Credited, or Disbursed, and has not been received if it shows Cancelled. If it shows as Pending, please wait till the status is updated. Note that the verification of payment in such cases is a manual process. Hence, please allow 2 working days before you check with us for an update on your payment status.
Sometimes, when making net banking/credit card/debit card donations, the money reaches the payment gateway provider but does not reach GiveIndia's accounts. In such cases, the transaction goes into 'pending' mode. As we receive the money from the gateway, we manually confirm receipt of the same and update the status of the donation from 'pending' to 'verified'. This may take upto 72 hours.
When you've chosen your donation option and are ready to check out, choose Cheque as your payment method. The next screen will give you detailed instructions on who to make the cheque out to, and where to send it. Please follow these carefully and retain your transaction number for all future correspondence. Here's a pictoral guide to making a donation by cheque on GiveIndia Here's a presentation on making a donation by cheque on GiveIndia
You will receive a confirmation mail from GiveIndia after your cheque is credited.
Your cheque was returned to you because one of the following was missing or incorrect ­

» Transaction No. (which you get after making the donation)
» Your signature
» Date
» Donation amount (difference in amount written in figures and words)
» If there is an overwriting on the cheque that has not been signed
» No account balance (cheque bounced)
» Cheque was made favouring the incorrect name
There may be at times delay in crediting NRO/NRE cheques. Due to strict regulations on accepting donations from NRO/NRE accounts, banks are reluctant to credit the amount without sufficient proof on the nature of these funds. As a part of this process banks conduct a series of checks to ensure that all statutory requirements are met and could insist on nationality proof of the donor causing further delays. This typically takes 4-6 weeks. Hence if possible we urge you to use other forms of payment (Credit Card, Paypal etc.) to ensure that your donation reaches the needy faster.
Yes, we do so. You can use the Net Banking service of the following banks to make a donation.

» Axis Bank
» Citibank
» Deutsche Bank
» HDFC Bank
» ICICI Bank
» Kotak Mahindra Bank
» Punjab National Bank
» State Bank of Hyderabad
» State Bank of India
» Yes Bank
Don't panic – that's us. IndiaIdeas.com Ltd. is a company which provides various payment services to other companies. We've partnered with them to enable a host of Netbanking payment options for our customers.
Your session expired due to security reasons. This happens, simply, when you take too long to make the direct debit payment and don't manage it in the specified amount of time. Go back to the GiveIndia home page and start over. We know it's annoying, but it's all for security.
Many of our donors in Europe/America have written in to us with this complain. On investigation, it was revealed that many banks in Europe/America have intentionally blocked transactions to many countries - one of them being India. This has been done in the customers' best interests, to keep accounts safe from fraudsters. If you call your bank and confirm the genuinety of your transaction, the bank will allow your donation to go through.
Beginning October 20th, 2011, we have implemented the Verfied by Visa (VBV) and MasterCard Secure Code on our site for transactions made by international credit cards too. This is an important security feature that we have introduced to reduce the risk of Internet fraud. In order to make a successful transaction on our site, you would need to have the same. Learn more about Verfied by Visa (VBV) and MasterCard Secure Code.
If you made a donation that is eligible for tax benefit 80G via credit card/Internet banking or from your account, a receipt is immediately emailed to you. Please check your email once you complete making your donation. The receipt can also be accessed by logging into GiveIndia.org and clicking on 'My Donation History'.
» If you have made a cheque payment, the receipt is emailed to you after the cheque is credited.

» If you have made a donation that is eligible for tax benefit 35AC, a receipt will be emailed to you. This procedure will take 45 days.

» If you made an Account Deposit then no receipt will be issued. Receipts for these sums will be issued when you donate the money from your account balance.

» If you made a donation that is eligible for tax benefit 80G via credit card/Internet banking or from your account, a receipt is immediately emailed to you. Please check your email once you complete making your donation. The receipt can also be accessed by logging onto GiveIndia.org and clicking on My Donation History.
In case you have misplaced your receipt, you may print out another one by logging into GiveIndia.org and clicking on My Donation History. Click on the receipt that you have lost and a PDF of the receipt will download onto your computer.
We normally do not send certificates by post or courier, to keep our overheads low and to ensure that the maximum amount of money can reach the NGOs you are supporting. A printed copy of the PDF receipt is adequate for your tax returns and for claiming a deduction, since it carries the transaction details and our 80G registration number.
GiveIndia provides the 80G number on the receipt itself, in keeping with Income Tax Department rules. You do not need a copy of the 80G certificate to claim your deduction. However, for your own reassurance, you can download a copy of our 80G certificate.
As per the Finance(No.2) Bill, 2009, all 80G certificates issued by the Commissioner of Income-tax expiring on or after 1st October, 2009 shall remain valid forever unless specifically withdrawn. Therefore, the 80G tax exemption certificate issued by GiveIndia to you will remain valid and can be used for tax exemption purpose.
You got a receipt from the NGO you donated to only because that donation was eligible for tax benefit 35AC or 35(i)(ii). GiveIndia sends receipts for all donations that are subject to tax benefit 80G.
Typically you can expect to receive your feedbacks within 4-6 months of having made the transaction. However, the feedback team strives to send you the feedback report of the utilisation of your donation as quickly as is possible. Currently, the average time that we are taking to send a feedback is about within three months of a donation being made. We have given NGOs six months to get back to us for the following reasons:

1. The donation has to be utilised by the NGO for a beneficiary. NGOs may not have beneficiaries readily available at the time that they receive the donation.

2. Some donation options such as those relating to construction of wells, or planting for kitchen gardens require more time.

The process that we follow is - once a donation has been disbursed, the NGO send us the feedback as per what was committed by them. These reports are further processed for accuracy, appropriateness , language and formatting. We are currently using Desi Crew for this part of the process. We receive the formatted reports and then they get sent off to the donor.

We will continue to strive to reduce the time and have incorporated many systems and processes both at our end and the NGOs' that will make this more easily possible.
Typically feedback reports** are emailed to donors within six months after receipt of the donation. In the details for each donation option on GiveIndia.org, we provide information on what feedback will be provided for that donation option.

**The only exception is in the case of iGive projects, which are not certified by GiveIndia but put up directly by the page owners. Hence, GiveIndia does not provide feedbacks for donations through iGive pages.
All NGOs maintain General Funds. General Funds are used to support both the programme activities of the organisation as well as associated administrative costs. NGOs send us a list of their activities/programmes along with other details, such as their total annual budget and the approximate number of beneficiaries they reach out to. This information is readily available to share with donors who contribute towards an NGO's general fund; so that is why donors don't have to wait for a General Fund feedback and receive it immediately.
NGOs typically do welcome visitors, though they may have preferred timings so that they can facilitate visits. GiveIndia encourages donors to contact the NGOs directly and set up meetings at their convenience. Most NGOs do not allow donors to visit the specific beneficiaries that they have supported or sponsored, as it can often give rise to awkward situations for the beneficiary. However, they would typically allow donors and visitors to meet with and talk to their beneficiary communities in general.

GiveIndia itself conducts random verification visits to ensure that beneficiaries do exist. If there is a group of donors (at least five) from a specific company or group that would like to visit an NGO, GiveIndia would be happy to talk to the NGO, connect a representative from the group with the NGO representative and facilitate a visit. The donors will need to make their own travel and other arrangements. Please ensure that the visit guidelines and timings of the NGO are adhered to in such cases.
A feedback report typically contains the following information:

1) The period for which your donation will be utilised
2) Name of supported beneficiary.
3) Name of parent/husband/guardian of the beneficiary
4) Address of beneficiary.

In rare cases NGO may request GiveIndia not to share the beneficiary name and/or address details with donors (for e.g. in case of HIV patients, women in distress etc
Based on your previous donation and it's amount we choose three donation options you may like to support.
Feedback verification reports are reports filled out by volunteers/staff after a verification visit to an NGO is done.These reports are an additional way through which GiveIndia checks the credibility of its NGOs. Visits are conducted periodically by volunteers through a set process. A random feedback report is selected and a volunteer visits the NGO to verify the authenticity of the beneficiary details provided in the feedback report.
GiveIndia randomly identifies 2 or more beneficiaries of an NGO from the feedback reports that have been sent to GiveIndia. Our volunteers then visit the beneficiary, usually directly. Volunteers check -

1. If the beneficiary exists

2. S/he has received the benefits as described in the feedback report
GiveIndia needs volunteers to perform verification visits. If you would like to volunteer for the same, please contact us at info@giveindia.org.
The visits are surprise visits and hence the beneficiary / NGO are not aware of the exact time of the visit. Also, the volunteers are asked to provide us a report in a prescribed format mentioning all the details observed; which ensures that the visits are genuine.
When a verification fails, it is either because the beneficiary does not exist or the benefits given to him as described in the feedback report are found to be false. We seek clarification from the NGO and also schedule a follow-up verification visit for another beneficiary of the same NGO. If even after the revisit, the NGO fails to correct its process & procedures, then the NGO will be delisted from our portal.
NGOs are not aware that verification will be done. We do not verify the NGO per se but a beneficiary that is supported by the NGO. The details of this beneficiary and the benefit(s) received are already with us through the feedback report that the NGO has sent and we usually meet the beneficiary directly.
While it is difficult to verify every donation made through us, we try to randomly verify donations made for every NGO on our portal.
Generally, our feedback team picks up the donation option for verification visits. However, if you would like to verify the donation option that you donated to, you can contact us at info@giveindia.org.
These ratings reflect the feedback sending efficiency of GiveIndia-listed NGOs. It compares how good an NGO is at sending these feedback reports for the donors.
» GiveIndia's commitment to the donor is that every donor will receive a customised feedback report on how the donation was utilized.

» We aim to send this report to you within 3-5 months of the donation.

» NGOs send in the reports for the donations received by them every month, which is further, processed by GiveIndia and then sent on to you.

» We believe that the sooner you receive a feedback, the more likely it is that you will engage with the cause/NGO that you have supported. We have instituted many systems and processes to make it simpler than before for NGOs to send us these feedbacks.

» Many of our NGOs have also created mechanisms at their end to quicken the pace at which these feedbacks get sent to us.
The rating will be calculated as follows-

Feedback rating % = 1 - (Outstanding Feedbacks reports* / (No. of disbursed transactions in last 6 months))

NGOs will be given stars to indicate their performance:
5 stars - 80-100%
4 stars - 60-80%
3 stars - 40-60%
2 stars - 20-40%
1 star - 0-20%

*Outstanding feedbacks reports are all transactions which have been disbursed to the NGO but feedback has not been received.
You can start Standing Instructions from your ICICI/HDFC Bank account by following these steps.
KYC (Know Your Customer) norms prevent a bank from sharing your personal information with third parties. Therefore you need to fill these details in again.
Log into GiveIndia.org with your user ID and password and click on 'My Account'. You'll see:

- Account Status
- Balance as on (date) in INR.

Remember, you need as little as Rs. 250 in your account to make a donation.
Here is a step-by-step instruction on how to donate online:

Step 1: Select a donation option that you would like to support. Then, click on the 'Donate' button.

Step 2: Log into the site with your email ID and password. (click on 'Forgot Your Password?' incase you do not remember your password, and a new one will be emailed to you, which you can use to log into the site).

Step3: You will be taken to your Donation Cart page. Click on the 'My Account' button to proceed to pay for your donation.

Step 4: Complete your donation by clicking on 'Pay now'.
You can participate in the Standing Instructions programme for as little as Rs. 100 per month. However, the minimum accumulated amount needed for a donation is Rs. 250. A larger deduction will help money accumulate faster and also give you a wider variety of donation options to choose from.
It takes about a month for your first deduction to reflect in your GiveIndia account because that's how long it takes your bank to pass on the details to us. Subsequently, your deductions will reflect in your GiveIndia account in a week; as it takes us a week to get these details from your bank and upload the same.
No, the amount that gets debited from your bank account every month accumulates in your online GiveIndia account. The login details and password are mailed to you. You can then log into this account and donate to an NGO/cause of your choice.
We retain 9.1%* of all donations made through us. When transferring your monthly deductions from your bank account to your GiveIndia account, this 9.1% is deducted. That's why the money in your GiveIndia account is less than what has been deducted from your bank account. You will get a receipt for your entire deduction. Receipt for the 9.1% will be mailed to you as soon as the balance reflects in your account. You will receive a receipt for the remaining amount when you make a donation.

*The 9.1% donation retention covers all our costs including the due diligence, sending the money to the NGO, sending you your feedback report, the credit card charges which are often as high as 4% of your donation size*, and providing ongoing donor support including provision of online accounts and facilities.
You will see such a transaction only if you were part of ICICI Bank's Standing Instructions programme prior to July 2009 i.e. when the programme was operated offline. In July 2009, we took the programme online.

All online donations made on GiveIndia entail a 9.1%* retention. When transferring your balance amount online, we deducted this 9.1% donation. Which is why you see a transaction for Rs.0 with a GiveIndia donation amount which entitles you to a receipt of this 9.1%.

*The 9.1% donation retention covers all our costs including the due diligence, sending the money to the NGO, sending you your feedback report, the credit card charges which are often as high as 4% of your donation size*, and providing ongoing donor support including provision of online accounts and facilities.
As soon as you complete your donation on the GiveIndia site, you will be emailed a tax receipt. In case you have misplaced an old receipt, you may print out another one by logging into GiveIndia.org and clicking on My Donation History. Click on the receipt that you have lost and a PDF of the receipt will download onto your computer.
To discontinue contribution you need to send (by post or courier) us the request letter which we will send to bank.

Please find attached request letter here. The change will be implemented from subsequent month.

You need to send this at the address mentioned below. GiveIndia

B-703 “Pramukh Plaza”
off. Andheri Kurla Road,
Chakala, Andheri (E),
Mumbai – 400093
GiveIndia's new ratings and comments feature lets visitors leave a rating or comment on any of the following pages of the site - all GiveIndia tier I listed NGO's information pages, all GiveIndia tier 1 listed donation option pages and all iGive pages created on the site. This feature has been introduced to promote a healthy discussion between all stakeholders on information found on the GiveIndia site as well as giving in general.

These are independent views of visitors to the GiveIndia site and in no way do they affect an NGO's listing status on GiveIndia. They are not the views expressed by GiveIndia or any of the organisation's employees. Individuals as well as NGOs are free to repond to any of the ratings/comments posted through the site - revealing their profiles or as guests.
You can subscribe to the GiveIndia.org newsletter by sending a blank email from the email ID you wish to receive the newsletter in, to info@giveindia.org with 'Subscribe' as the subject.
To unsubscribe from our mailing list, please send a blank email from the email ID you wish to remove from our mailing list to info@giveindia.org with 'Unsubscribe' in the subject.
Yes, but please keep in mind that GiveIndia does not work directly for the poor, the disabled, the aged etc. If you want to work with underprivileged people we recommend you contact one of the NGOs listed on our website or try http://www.ivolunteer.in.

If you are interested in helping us through your professional skills, then please sign up to volunteer with us. We are always looking for volunteers with expertise in the following areas: Feedback Processing and Creative Design (Marketing materials). If you have a different professional skill set, then still please do write to us; there are many other areas in which GiveIndia needs support. Please click here to learn more.
There are many ways you can help us: 1. Do you have a website of your own? Yes,then put up GiveIndia banners on your site so that your site users can find us. 2. Add a GiveIndia message (GiveIndia - the power to change lives) to your email signature line and spread the word among your friends, family and colleagues. Your personalised signature line can be a very powerful tool. For more sample messages, please click here.
The Hall of Fame is our way of acknowledging donors. The proposed Halls of Fame are:

1) Donor
2) Fundraiser
3) Payroll Giver
4) US Donor

Winners will be computed and announced every month (on a YTD basis).
The Hall of Fame is our way of appreciating the individuals and companies who work with us to make a difference. While the people who do the actual grassroot level NGO work are heroes, so are the donors who make their work possible through their generousity.
Every month, the results for the four different Hall of Fame categories will be computed and announced. As long as you have given consent to be part of the Hall of Fame , you will be eligible. To give your consent as a donor, please update your profile by selecting 'yes' in the field 'Donor Hall of Fame'.
The scoring mechanism for the different categories of the Hall of Fame is:

* 1 point will be assigned for every Rs. 1,000 donated

* Points are only awarded for online donations towards donation options or iGive. Offline donations will not carry any points.
You can start your credit card standing instructions programme by simply filling in the form available here.
You can feel secure while passing on personal information to GiveIndia because:

- As we are not capturing your CVV number, the card details cannot be used for any online transaction. Also to use a credit card online, RBI guidelines require a password. So, giving us your card details no longer means that your card can be misused.
As soon as you register, you'll receive an acknowledgement mail from GiveIndia. A GiveIndia online donation account will be created for you. The details for the same will be communicated after your first debit has happened.
Your credit card would be debited on the first working day of every month. The first debit happens in the next month after you join the programme and subsequently on the first working day of every month.
No, the amount that gets debited to your credit card every month accumulates in your online GiveIndia account. The log-in details and password are mailed to you. You can then log-into this account and donate to an NGO/cause of your choice.
You can participate in the programme for as little as Rs. 110.
Log-in with your User ID and password to GiveIndia.org and click on 'My Account'. You'll see:

- Account Status
- Balance as on (date) is INR (amount).
- Remember, you need as little as Rs250 in your account to make a donation.
Here is a step-by-step instruction on how to donate online:

Step 1: Visit GiveIndia.org and enter your User ID and password.

Step 2: Begin browsing the causes listed on the left of your screen. Select your favourite cause/NGO and find a donation option that you like.

Step3: Finalise your donation option by clicking on it and entering the desired quantity; then click on 'Proceed to Donate'.

Step 4: Select 'My Account' as the payment option on 'Your Donation Cart' page and then click on 'Check Out' to complete the donation.
We retain 9.1%* of all donations made through us. 9.1% is deducted when debiting your credit card and transferring to GiveIndia account. That's why the money in your GiveIndia account is less than what has been debited to your credit card. You will however get a receipt for the entire amount that has been debited. Receipt for the 9.1% will be mailed to you as soon as the balance reflects in your GiveIndia account. You will receive a receipt for the remaining amount when you make a donation.

•*9.1% is retained by GiveIndia to cover its charges for processing of your donation, providing a tax receipt and a feedback report, a technical platform to track your donations, due diligence and other administrative costs.
If you wish to discontinue the contribution anytime, please write to info@giveindia.org requesting the same. The change will be effected from the subsequent month.
GiveIndia does not accept donations in kind. Goonj, another NGO does accept donations in kind. Visit their website - http://www.goonj.org/GOONJ_City_Offices.pdf - for more details
GiveIndia works as a trusted gateway that connects people with causes they wish to donate to. We are not an adoption agency and can provide no help to people wishing to adopt.
GiveIndia only helps raise funds for good NGOs that have cleared specific norms of credibility and accountability. We do not facilitate raising funds for individuals, or other institutions. You may contact these organisations for help. Please note that these organisations are in no way connected to GiveIndia. We have done no background check on the same either.
GiveIndia has chosen to focus our energies on providing opportunities for the poor in India. This does not mean that we think animal welfare is an unimportant cause; it simply does not fit our mission.
As of now we raise funds only for NGOs listed with us. We do not provide financial assistance to individuals. Instead you could visit the Sir Ratan Tata Trust website - http://www.srtt.org/ - as they provide individual grants for medical as well as educational purposes.
This programme is designed for US/UK taxpayers but anyone with a credit card can join. However, the tax benefits will not be of any value to you ( i.e. if you are not a US/UK taxpayer).
Follow these steps to activate monthly donations to an NGO of your choice.
You need to activate the programme just once in order to start giving every month. Your monthly donations would then happen automatically. Every month, your card will get debited for USD 11/GBP 11 and you will receive a tax e-receipt for the same from GiveIndia.
The sign-up amount to donate every month is USD 11 (for US donors) and GBP 11(for UK donors). The same would get debited from your card every month and sent to your chosen NGO.
The price of a Corpus/General Fund is around USD 5/GBP 4. However, this is for a one-time donation. For the monthly giving programme, the donation has been set to GBP 11/USD 11. Your card will get debited for GBP 11/USD 11 and every month and sent to your chosen NGO.
GiveIndia retains 9.1% of all donations. So USD 10/ GBP 10 will goes to your chosen NGO. USD 1/GBP 1 will be retained by GiveIndia to meet our costs.
No. You may activate the programme for the fixed amount of USD 11/ GBP 11 only.
No, you cannot change the amount you candonate every month.
All NGOs are not part of the ‘Monthly Giving’ programme. Only organisations with an FCRA (certificate that allows them to receive foreign donations) and a Corpus/General Fund on GiveIndia are part of the programme.

Also, note that the program is available only to US/UK taxpayers. Hence, if you are an Indian donor or are on GiveIndia’s Indian pages, you will not be able to see the ‘Donate Monthly’ buttons. Please follow these steps to sign up for the programme.
When activating Monthly Giving, you would need to create a PayPal(US donors) or Google Checkout (UK donors) account, if you do not already have one. To deactivate, you will need to log into this account and cancel your monthly donation. Alternatively, you can write to info@giveindia.org requesting us to cancel the same. Please mention the email used to sign up for the programme along with the NGO you support, when you do so.
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