| 1. What are feedback verification reports?
Feedback verification reports are reports filled out by volunteers/staff after a verification visit to an NGO is done.These reports are an additional way through which GiveIndia checks the credibility of its NGOs. Visits are conducted periodically by volunteers through a set process. A random feedback report is selected and a volunteer visits the NGO to verify the authenticity of the beneficiary details provided in the feedback report. |
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2. How are these conducted?
- GiveIndia randomly identifies 2 or more beneficiaries of an NGO from the feedback reports that have been sent to GiveIndia
- Volunteers visits the beneficiary usually directly
- Volunteers check -
- If the beneficiary exists
- S/he has received the benefits as described in the feedback report
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| 3. How can you prove that verification visits are real/genuine?
The visits are surprise visits and hence the beneficiary / NGO are not aware of the exact time of the visit. Also, the volunteers are asked to provide us a report in a prescribed format mentioning all the details observed; which ensures that the visits are genuine. |
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4. Can I help with a verification visit?
GiveIndia needs volunteers to perform verification visits. If you would like to volunteer for the same, please contact us at info@giveindia.org |
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| 5. What steps will GiveIndia take in case of failed verification?
When a verification fails, it is either because the beneficiary does not exist or the benefits given to him as described in the feedback report are found to be false. In such cases, we schedule a follow-up verification visit for another beneficiary of the same NGO. If even after the revisit, the NGO fails to correct its process & procedures, then the NGO will be delisted from our portal. |
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| 6. How often are verification visits done? How can we be sure that the NGO did not know about the verification visit?
NGOs are not aware that verification will be done. We do not verify the NGO per se but a beneficiary that is supported by the NGO. The details of this beneficiary and the benefit(s) received are already with us through the feedback report that the NGO has sent and we usually meet the beneficiary directly.
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| 7. Has the donation made by me been verified?
While it is difficult to verify every donation made through us, we try to randomly verify donations made for every NGO on our portal. |
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8. Can I volunteer / help to verify the donation option that I donated to?
Generally, our feedback team picks up the donation option for verification visits. However, if you would like to verify the donation option that you donated to, you can contact us at info@giveindia.org |
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List
of Certified
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