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Payroll Giving FAQs - Account Balance Incorrect - Share a part of your salary with GiveIndia
Payroll Giving FAQs
  Incorrect account balance

Help Centre  >  Payroll Giving programme  >  Deducting  >  Incorrect account balance

 

I checked my account balance and it was incorrect. What should I do?

Every month we send a statement to your company with the amounts to be deducted from your pay. Your company then sends us the money along with a statement explaining the differences due to employees who have left in the previous month. Your company may sometimes delay sending us the payment or the explanation and this prevents us from uploading credits into your GiveIndia account. Normally, credits are uploaded within a week of receiving both the money and the explanation.

Please write to info@giveindia.org if you think your balance is incorrect or if you think it does not match what you think it should be.



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